Last updated: July 11, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined below. These definitions apply whether they appear in singular or plural.
Definitions
- Account: A unique account created for you to access our Service.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party.
- Company: Refers to Urban Bloom Gardening. Also referred to as "the Company", "We", "Us" or "Our".
- Cookies: Small files placed on your device by a website, storing browsing history and other information.
- Country: United Kingdom
- Device: Any device that can access the Service (e.g., computer, phone, tablet).
- Personal Data: Information that identifies or can be used to identify an individual.
- Service: Refers to the Website.
- Service Provider: A natural or legal person who processes data on behalf of the Company.
- Usage Data: Data collected automatically, generated by the use of the Service or infrastructure.
- Website: Urban Bloom Gardening, accessible at urbanbloomgardening.co.uk
- You: The individual using the Service or the entity on whose behalf they are using it.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may ask for personally identifiable information, including:
- Email address
- First and last name
- Phone number
- Address (including city, postcode, and region)
- Usage Data
Usage Data
Automatically collected data may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Device identifiers
- Mobile device data (e.g. operating system, browser)
Tracking Technologies and Cookies
We use tracking technologies like cookies, beacons, tags, and scripts to track activity and improve our Service. These include:
- Cookies or Browser Cookies: You may set your browser to refuse cookies, but some functionality may be affected.
- Web Beacons: Small electronic files to track usage, email opens, and gather site statistics.
Cookies are either:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Remain after you close your browser.
Types of cookies used include:
- Necessary / Essential Cookies (Session): Ensure essential functionality.
- Cookies Policy / Notice Acceptance Cookies (Persistent): Remember cookie preferences.
- Functionality Cookies (Persistent): Remember user preferences.
Use of Your Personal Data
We may use your data to:
- Provide and maintain the Service
- Manage your Account
- Fulfill a contract
- Contact you (via email, phone, SMS, push notifications)
- Provide offers, updates, or similar services unless you opt out
- Manage your requests
- Conduct business transfers or restructuring
- Analyse performance and improve our services
We may share your information:
- With Service Providers
- For business transfers
- With Affiliates
- With business partners
- With other users in public areas
- With your consent
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes outlined in this Policy, or to comply with legal obligations. Usage Data is generally kept for shorter periods, unless legally required or needed for improved security or functionality.
Transfer of Your Personal Data
Your information may be transferred to and processed outside your region. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You may request deletion of your data. This can be done by contacting us. Some information may be retained to comply with legal obligations.
Disclosure of Your Personal Data
Business Transactions
If involved in a merger or sale, your data may be transferred. We'll notify you before it happens.
Law Enforcement
We may disclose data if required by law or valid request by authorities.
Other Legal Requirements
Disclosure may occur to:
- Comply with a legal obligation
- Protect Company rights or property
- Investigate potential wrongdoing
- Protect user or public safety
- Prevent legal liability
Security of Your Personal Data
We use commercially acceptable methods to protect your data, but no method is 100% secure. We cannot guarantee absolute security.
Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect data from them. If you believe a child has provided data, contact us so we can delete it.
Links to Other Websites
Our Service may contain links to other sites. We are not responsible for their content or privacy practices. Please review their privacy policies.
Changes to This Privacy Policy
We may update this policy. We'll notify you via email or Service notice and update the "Last Updated" date. Please check periodically for updates.
Contact Us
If you have questions about this Privacy Policy, you can contact us: